Frequently asked questions
Where do I find my login details?
To create your account you should have received an email from us.
Please make sure to check your spam/junk folders.
The login to the desktop version is always available in the header of this website.
How much does the membership cost?
€9.95 per month (including VAT)
How do I cancel my membership?
If it is a FREE account this can be cancelled without notice.
For a paid membership cancel 3 days before the next payment is due here:
If I cancel my account, will I still have access to the all of the training materials & community?
Once we have received your cancellation request and your payment plan is deactivated,
you will be given access as a FREE member.
This means you will not have access to all of the training materials anymore,
but will have access to what a FREE membership offers (subject to change without notice).
If you wish to close your account completely where you no longer have access at all;
please mentions this in your cancellation email or at a later date if you did not know this information
Are payments automatic?
Yes. When you sign-up for your monthly subscription we will collect the payments automatically
after each chosen period. Depending on your payment process it may take a few days.
You will also receive a notification email 3 days prior to the execution of the payment.
Where can I download the phone app?
Search for Huddle B.V. in your App store or Google Play OR
use the download links in our GET GOOD CUSTOMER CARE module.
Can I ask questions about my horse in the community?
Absolutely yes, we are here and ready to assist you, all you have to do is ask.
Where can I learn more about Zoë?
Where can I buy Zoë's books?
The most common places are Amazon & Bol.com.
Where can I listen to Zoë's podcasts?