General Terms & Conditions


These General Terms and Conditions (“Terms”) apply to all services offered by GET GOOD WITH HORSES by Zoë Coade (“GGWH,” “we,” “us,” or “our”), including our website www.getgoodwithhorsescourses.com and our online community hosted on the Skool platform (the “Community”).

By accessing or using our website, joining the Skool Community, or purchasing any membership, you agree to be bound by these Terms.

SERVICES

GGWH provides educational content relating to horsemanship, including digital video lessons, written materials, classrooms, and community discussions via the Skool platform.

All content is provided digitally. When terms such as “purchase” or “buy” are used, this refers to the right to access content - not ownership of the content itself.

We reserve the right to modify, update, suspend, or discontinue any part of the Services at any time.

COMMUNITY STRUCTURE 

GGWH operates a Freemium model within Skool.com.

Free Members
Free members may access community discussions and may unlock certain classrooms based on engagement or other criteria set by GGWH. Unlock criteria may change at any time.

Premium Members
Premium members receive access to the full educational classroom(s) included in their subscription tier. Access remains active while the subscription is valid and paid.

GGWH reserves the right to modify classroom content, structure, pricing, or access requirements.

ACCOUNTS

Access to the Community requires a Skool account.

Your account is personal and may not be shared. You are responsible for safeguarding your login details.

You may leave the Community at any time using Skool’s built-in functionality.

GGWH reserves the right to remove or suspend members who violate these Terms or behave in a way that harms the Community.

PAYMENT & SUBSCRIPTIONS

Premium memberships are subscription-based and processed through Skool’s payment system.

By subscribing, you authorize recurring payments according to the selected billing cycle.

Payments are handled by Skool and its payment providers. GGWH does not store payment information directly.

If payment fails, Premium access may be suspended or terminated.

CANCELLATION AND REFUNDS

You may cancel your Premium subscription at any time via your Skool account settings. Cancellation prevents future charges.

Access remains available until the end of the current paid billing period.

Because the Services consist of digital educational content that becomes immediately accessible, payments are non-refundable unless required by law.

RIGHT OF WITHDRAWAL (EU Consumer Law)

If you are a consumer residing within the European Union, you normally have the right to withdraw from a digital purchase within 14 days.

However, by purchasing and accessing GGWH digital content, you expressly consent to immediate delivery of digital content and acknowledge that you thereby lose your statutory right of withdrawal once access has been granted.

If you have not yet accessed the content and wish to exercise your right of withdrawal within 14 days, please contact info@getgoodwithhorsescourses.com.

INTELLECTUAL PROPERTY

All videos, materials, branding, classroom content, and other resources provided through GGWH are protected by intellectual property law.

You are granted a limited, non-exclusive, non-transferable license to access and view content for personal educational use only.

You may not copy, distribute, record, reproduce, sell, or share content without written permission.

Sharing login access is strictly prohibited.

COMMUNITY CONDUCT

You agree not to:

• Violate any applicable laws
• Harass, threaten, defame, or discriminate against others
• Share pirated or unauthorized copies of content
• Attempt to download or screen-record video materials
• Disrupt the functioning of the Community

GGWH may remove content or terminate access if violations occur.

DISCLAIMER AND LIMITATION OF LIABILTY

Horse riding and handling horses involve inherent risks. All instructional material is for educational purposes only.

You are solely responsible for your decisions and actions.

The Services are provided “as is” without warranties of any kind.

To the maximum extent permitted by law, GGWH shall not be liable for indirect or consequential damages.

Any direct liability shall be limited to the amount paid by you for the relevant subscription period, or €100, whichever is lower, unless otherwise required by law.

Your use of the Services is also subject to our separate Disclaimer, which forms part of these Terms and is incorporated herein by reference.

FORCE MAJEURE

GGWH is not liable for delays or failures caused by circumstances beyond reasonable control, including technical failures, platform outages, illness, or other force majeure events.

PRIVACY

Your use of the Services is subject to our Privacy Policy.

Skool may also process your data according to its own privacy policy. By joining the Community, you agree to those terms.

AMENDMENTS

GGWH may update these Terms at any time. Updated Terms will be published on the website. Continued use of the Services constitutes acceptance of any revised Terms.

DUTCH LAW AND COMPLIANCE

These Terms comply with applicable Dutch consumer law and EU digital content regulations.

If any provision of these Terms is found to be invalid under Dutch law, the remaining provisions remain in full force.

Any disputes shall be governed by the laws of the Netherlands and resolved by the competent Dutch court.

CONTACT

GET GOOD WITH HORSES COURSES

Zoë Coade
Tamarindestraat 6
2023 VM
The Netherlands

info@getgoodwithhorsescourses.com